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Have questions, need a demo, or want support? Our team is ready to help you get the most out of your ERP system.

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RIZID Technologies Pvt. Ltd. Shoula Road, Contai
Purba Medinipur – 721401
West Bengal, India
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FAQ
Frequently Asked Questions

Everything you need to know before getting in touch.

How do I get a demo of PinakinERP?
You can request a demo by filling in the contact form above, calling us directly, or messaging us on WhatsApp. We'll schedule a live screen-share session at your convenience.
Can I migrate my data from Tally?
Yes! We support full data migration from Tally ERP 9, Tally Prime, and Busy. Our team handles the migration for you at no extra charge — masters, ledgers, and opening balances included.
Is PinakinERP GST compliant?
Absolutely. PinakinERP is fully GST compliant with auto GSTR-1, GSTR-3B, e-invoice, and e-way bill generation. It is updated whenever GST rules change, at no additional cost to you.
How long does setup and onboarding take?
Basic setup takes 1–2 days. Full onboarding with data migration and team training typically takes 3–5 business days depending on your data volume and business complexity.
Do you offer support after purchase?
Yes. All plans include phone, WhatsApp, and email support during business hours. Enterprise plans include priority support with a dedicated account manager.
Can the software be customized for our business?
Yes, PinakinERP can be customized for your specific workflow — custom reports, invoice formats, pricing rules, user permissions, and more. Contact us to discuss your requirements.

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